Therefore, we were unable to investigate the matter further https://crown-playcasino.com and had to reject the complaint. The player from Greece faced significant delays in withdrawing winnings from Crownplay, with their last requests made three weeks prior. The Complaints Team was unable to proceed with the investigation due to the player’s lack of response to inquiries and reminders, leading to the closure of the complaint. The player from Spain has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Morocco requested a withdrawal three weeks ago, but it was delayed due to a reported issue. After attempting to withdraw again, he still has not received his funds, and he is unable to withdraw an additional $2250 until the first withdrawal is processed.

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The complaint was rejected due to the player’s lack of response to the Complaints Team’s inquiries, which prevented further investigation into the issue. The player expressed frustration over repeated inquiries regarding KYC verification and delays attributed to high payout volumes. After extensive communication with the casino, the player confirmed that the winnings had been received.